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Transparency and honesty are core values at SelfGem. We read every email and welcome feedback. Below is how to get in touch.
Is your question about the DIY Tooth Gem Kit? Please check the Frequently Asked Questions first; you’ll often find the answer right away. Still need help or have a different question? Feel free to contact us — we’re happy to assist.
Not satisfied with a product or service, or want to share feedback? We’re sorry to hear that, and we value your input. Get in touch; we’ll listen and work towards a suitable solution.
For details on our return policy and shipping & delivery, please refer to the relevant pages in the footer.
For faster and more accurate assistance, please include your name, email address, and — if available — your order number with your message.
We do not have a physical store, so in‑person visits aren’t possible. We’re easily reachable online and will help as quickly and thoroughly as possible.
We reply as soon as possible, typically within 24 hours (weekends excluded).
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