Contact

Contact

Transparency and honesty are core values at SelfGem. We read every email and welcome feedback. Below is how to get in touch.

General inquiries

Is your question about the DIY Tooth Gem Kit? Please check the Frequently Asked Questions first; you’ll often find the answer right away. Still need help or have a different question? Feel free to contact us — we’re happy to assist.

Complaints

Not satisfied with a product or service, or want to share feedback? We’re sorry to hear that, and we value your input. Get in touch; we’ll listen and work towards a suitable solution.

Information pages

For details on our return policy and shipping & delivery, please refer to the relevant pages in the footer.

Contact options

• Fill out the contact form at the bottom of this page.
• Send a message via Facebook Messenger.
• Reach out on Instagram.
• Email us at EMAIL_HOOK_SELFGEM.
• Send a WhatsApp to +31 854 011 369.

Faster processing

For faster and more accurate assistance, please include your name, email address, and — if available — your order number with your message.

Visits on site

We do not have a physical store, so in‑person visits aren’t possible. We’re easily reachable online and will help as quickly and thoroughly as possible.

Response time

We reply as soon as possible, typically within 24 hours (weekends excluded).